Returns & Exchanges

At Machenike, we stand by the quality of our high-performance gaming gear and offer a 30-day return window for products in original condition. If you are not completely satisfied with your purchase, our streamlined process ensures a quick resolution for your tech needs.

Return Process

• 1.
  Initiate Request

  Log into your Machenike account and navigate to the 'Order History' section to submit a Return Merchandise Authorization (RMA) request.

• 2.
  Secure Packaging

  Safely pack the electronic device in its original manufacturer packaging, ensuring all peripherals, manuals, and accessories are included.

• 3.
  Ship the Product

  Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location for secure transport to our service center.

• 4.
  Inspection and Refund

  Once our technicians verify the hardware condition, your refund or exchange will be processed within 5-7 business days to your original payment method.